Care and Maintenance Outdoor Furniture

Frames – Wash with warm soapy water, rinse well and wipe down with a soft cloth. DO NOT use commercial cleaning products or high-pressure cleaners. It is recommended to rinse furniture after use in swimming pool areas.

Cushions – Clean all fabrics by first brushing off loose dirt and dust followed by hand sponging with a mild solution of natural soap and warm water. DO NOT machine wash, spin or tumble dry, dry clean or bleach. Store in a dry, cool place, when not in use. It is not recommended to remove covers from cushions.

Mechanical components – Refer to “Before Use and Care” instructions included, if applicable.
Positioning your furniture under shade will help maximise the life of the product.
Teak components – Unless teak oil is regularly used, teak will naturally weather to a silver-grey colour.

Care and Safety Instructions

Do not sit, stand or play on tables.
Avoid scratching surfaces of glass tables
Do not strike or place heavy weights on tables
Do not drag tables at any time
Do not place hot items directly onto glass.
Tempered glass is used on our glass tables, and whilst stronger and safer than normal glass, it is NOT unbreakable. Careless handling can produce damages, which may not be immediately visible, but can cause glass to shatter if later subjected to thermal or mechanical stress.
Polywood – extra care should be take in times of extreme heat, surface can become softer and subject to marking more easily.
Do not leave glass items (such as ashtrays, etc) on flat surfaces when in sunlight.
In areas of high content of salt air, pollution and moisture more frequent cleaning is required.


Onland Australia Pty Ltd outdoor ranges carry a warranty from one (1) to three (3) years against manufacturing faults.

Three Year Warranty: All aluminium frames

Two Year Warranty:
⦁ All wood tables – checking (fine cracking) and colour change to silver grey is normal
⦁ Polywood
⦁ Resin Wicker

One Year Warranty: All fabrics, foam and microfibre in slings and cushions, aluminium surface powdercoating and anodising.

Exclusions: The following are excluded from the above warranties:
(a) Normal wear and tear and normal fade.
(b) Scratching and abrasion.
(c) All commercial use.
(d) Tables damaged by incorrect umbrella installation and use
(e) Neglect, misuse or accident.
(f) Glass.
(g) Rust.

Given the above exclusions, Onland Australia will repair or replace (at Onland Australia’s option) frame or parts which fail within the above periods from the date of purchase. Onland Australia reserves the right to substitute similar merchandise should the model or colour in question no longer be available. A replacement for the failed item only, not for a complete setting.

How To Make A Warranty Claim?

Please contact your Retailer should you wish to make a warranty claim.

The Retailer will then make the claim directly with Onland Australia’s Customer Service Department at the
address listed below. All claims will require proof of purchase, and if goods are deemed to be faulty upon receipt, claims must be made within 14 days from date of purchase. Freight charges incurred with the replacement or repair will be covered by Onland Australia.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired, replaced or partly replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Warehouse & Head Office, 7-9 Allan Street, Loganholme, Qld 4129
Ph: 07 3806 5766
Sales Enquiries: Service